Managing a team: adopting the right management tools
Managing day-to-day operations requires a strong ability to understand group dynamics, to look back on past situations in order to implement concrete corrective actions, and to respond effectively in difficult situations. In this series of practical and engaging workshops, participants will discover the best agile management methods to achieve their goals and help their team members grow. Target audience: This training course is intended for Managers, Directors, Team Leaders, as well as anyone responsible for supporting employees—even without a hierarchical role (e.g., project manager, coordinator, coach)—who wants to develop a high-performing team.
To prepare for the training
Theoretical content, text excerpts, and examples of communication messages will be shared with participants to ensure they have a minimum knowledge base. Discussions may also take place with the trainers in order to assess each participant’s context and level.
Training objectives
Communicate clear objectives to your team
Know how to adapt your management style according to the situation
Know how to delegate and receive a delegated task clearly
Motivate your team members
Build a high-performing and committed team
Listen effectively and respond to harmful listening
Know how to say no and make yourself heard when facing a peer
Increase the quantity and quality of your information sources
Express your thoughts constructively during a disagreement
Provide feedback and define a corrective action plan
Manage a difficult situation by limiting conflict-related friction
PROGRAM
Managing a team: adopting the right management tools
Session 1 - Adopting the right management style
A. Setting a SMART objective
Discovering the 5 elements that make up a clear objective: specific, measurable, achievable, realistic, time-bound
Participants work on the objectives to set for themselves and their teams
Work on accuracy and participants' ability to measure the achievement of an objective
B. Managing according to the situation
Discovery of the time-skill axis
Mastery of directive, participative, persuasive, and delegative styles
Using the learning curve to support an employee's skill development
Applying a management style according to each situation
C. Delegating well
Creating their delegation poker game
Mastery of the 7 levels of delegation
Understanding responsibility and balance in decision-making during delegation
Analyzing the advantages and disadvantages of each delegation style
Building their delegation poker board, choosing the right level for each task to delegate, and defining an action plan to help employees grow through delegation
Session 2 - Motivating and engaging your teams
A. Understanding and sharing your motivational drivers
Activating the 10 intrinsic motivational drivers
Identifying one's own individual motivations and those of an employee
Defining an action plan to motivate an employee
B. Building a high-performing team
Discovering the 5 stages in a group's life cycle according to Tuckman
Identifying the current stages
Implementing an action plan to move the group into a high-performance state
Deploying actions to unite employees in order to generate long-term collective performance
Session 3 - Gathering feedback from your employees and knowing how to respond
A. Knowing how to listen
Role-play scenario
Work on identifying harmful listening behaviors
Discovering the room for maneuver available in response to harmful listening behaviors
Implementing concrete actions to improve communication in the face of harmful listening
Working on active listening to inspire trust
B. Striking the right balance between assertiveness and empathy
Discussion of participants' everyday situations regarding their ability to assert themselves and to stand up to others
As a group, defining the stakes and the binary yes/no consequences when making a decision and communicating it
Building the yes <> no axis on the assertiveness <-> empathy axis
Discovering and working on the 3rd dimension, assertiveness, which makes it possible to move beyond a binary relationship to build value together
Implementing concrete actions to listen to, persuade, and engage one's interlocutors
C. Diversifying your sources of information
Building the Johari window
Identifying sources of information that enable constructive feedback
Working on the Johari window to broaden the quality of one's sources of information
Working on the Johari window to diversify one's sources of information
Session 4 - Encouraging constructive exchanges
A. Leading an exchange effectively
Scenario practice through the NASA game or the deserted island game
Discovering the attitudes according to Elias Porter
Practicing the different attitudes
Observing the results
Practicing an effective meeting scenario
B. Reaching rational exchanges even during conflicts
Conflict management simulation
Discovering the 6-step methodology: from emotional to rational
Rephrasing exercise
Putting immediate feedback into practice in a difficult situation
Our teaching methods
We aspire for as many people as possible to have the freedom to act and fulfill themselves thanks to our innovative and collaborative training programs. We therefore offer truly memorable learning experiences, putting pace, the desire to learn, and people at the heart of the method.
Our credo: to build on expertise and innovative formats, capable of engaging all the ways our participants learn. Our approach is based on the 7 existing types of intelligence, to reach and leave a lasting impression on everyone.
At Seven, you have access to content that is always at the cutting edge and prompts action, as well as tools that guarantee an immediate impact. Our 300 experts trained in our method have already enabled 60,000 people to experience unforgettable learning experiences and develop new skills. Take the time to save time! Train with us.
Certification
The certification was issued under the following category of action: Training action
Open certificationAbout
Is this training course covered by the OPCOs?
Yes! You can get in touch with your Skills Operator to ask them about coverage. We can support you with this process.
Are there any prerequisites?
No prerequisites are required to enroll in the training.
Does this training course fall under the FNE-Formation program?
Yes. The FNE-Formation scheme allows all employees on partial or full furlough to have their training costs covered. If your company is eligible for partial unemployment and you are in this situation: this training will be reimbursed 100% by FNE-Formation.
How am I evaluated?
Your learning outcomes will be assessed through a practical case, a simulation, or a questionnaire.
You will be given a certificate of completion at the end of the training.
Is the training accessible?
Regarding the terms and deadlines for access to this training, you can contact us directly with a minimum notice of 15 days before the desired date.
Accessible to people with disabilities: a designated disability coordinator will follow up on any adaptation request, which must be reported in advance of the training.
Are you interested in this training?
Training programs can be custom-designed.
Duration (in days)
3 days
(adjustable internally)
Duration (in hours)
18h (3x6h)
Location
Capacity
participants
NPS*
Inter price
1 800 € HT
per participant
Intra price
TRAINING
